HOW TO USE BODY LANGUAGE AND FEED BACK TO
SUCCESSFULLY COMMUNICATE
Copyright © 1977-2013- J. Morris Anderson- Phila. PA - All Rights Reserved
Once I was invited to a Spanish Speaking Country to supervise a beauty pageant. The hospitality was extremely warm and I found myself the center of many activities that had been set-up in my honor.
Although I could not speak the language, my use of MENTAL plus SPIRITUAL plus PHYSICAL attention (M + S + PA) caused me to understand and appreciate everything that went on around me. People express joy, fear, anxiety, grief or happiness in a universal manner. Your response through laughter, smiles, applause, facial and other expressions is universally understood and needs no interpreter.
When a listener gives no feedback, the speaker has no idea whether the message has been received and understood. You can also show a speaker you are listening with movement of your body parts, by tilting your head, squinting your eyes, nodding your head. Don’t simply listen, encourage the speaker.
You can interpret happiness, love or joy in a person without speaking his language. All that is required is that you pay him MENTAL, SPIRITUAL and PHYSICAL attention. (M+S+PA).
I had a chance to see Reverend Ike at the Miss Black America of New York Pageant and he told me how the Pageant was a positive institution. When I told him the Miss Black America Pageant believed in "Sowing the Seeds of Positivity and Reaping the Flowers of Success," Rev. Ike smiled, pointed his finger at me, and said, "You will hear that statement again, young man." His understanding of my philosophy was expressed in extremely positive terms and I was motivated because I knew he was listening to me.
Therefore, you should always cause the speaker to know that you have understood exactly what he has attempted to convey.
By making the person to whom you are talking feel important, YOU become important to that person. But you must use common sense to recognize the fine line between appreciativeness and phoniness. Being genuinely appreciative and a morale-booster will help you in every situation.
In order to see each situation clearly, you must relax and allow your MENTAL, SPIRITUAL and PHYSICAL self to do the work. Then you can objectively understand what is being said. So relax and let the speaker know that what he says is registering - with phrases like: “Oh” or “Oh?” “Really!” or “Really? “Isn’t that some-thing” or “Isn’t that something!” “Is that right?” “Wow!”
Of course, using these phrases in a monotone or without appropriate facial expressions will uncover your lack of true understanding ...
No one would dare challenge the statement that each time one truly understands what another person says and means, a seed has been planted that will take root into what is already there and those roots will grow and develop and appear in different forms. The roots that sprout from a seed will grow either positively into flowers or negatively into weeds.
The sooner you understand what is being said to you by using your M + S + PA, the greater will be your capacity to foster the healthy growth of the "Seeds of Positivity" and to destroy the “Weeds of Negativity”.
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